911

Welcome to Richland County Next Generation 911

Next Generation 911 dispatchers independently handle all emergency 911 calls, dispatching police, fire, ambulance and public works for timely responses to all incidents, including emergency situations which may be potentially life-threatening in nature. Initial assignments, with guidance, usually involve: responding to telephone inquiries by recording appropriate information, determining priority of assignment, and relaying information to proper source.

Dispatching first responders to respond to calls for assistance which are of a routine or emergency nature, providing special instructions as necessary, maintaining radio contact with and status of numerous first responders assigned to a geographical section of the County providing assistance to first responders in the form of license number and address verification, data from police reports, directions, pertinent information concerning emergencies, and contacting other public safety agencies making inquiries into local, state and national databases to obtain/record information on arrest warrants, driver history, stolen property, missing persons, vehicles, firearms, etc. reassigning incidents to other or additional police units as priorities, needs and conditions change.